Delivery 

All orders placed before 2.00pm weekdays will be dispatched same day. We use two main carriers. DHL for a speedy delivery and also for larger items. We also use Royal mail for posting small items. 

 

 

 

 

 

 

To get a quotation for shipping all you need to do is as follows. All you need to do is add required items to your shopping cart then, click Basket.

  • Orders under 2 kilos will be sent either Royal Mail or DHL. The choice is yours. 
  • Orders over 2 kilos will be sent with our next day courier service DHL ( Please note this is NOT Guaranteed Service. And does not include weekends (Unless you select Saturday Delivery ) or bank holidays ) 

 

 

Free Delivery is only available within mainland  UK and DOES NOT include highlands & Islands. 

Free delivery is not available on full 25 kg lead case. Cost £45.00 

Surcharge areas (  Unfortunately these areas are NOT eligible for free delivery )

However, if your order is over £75.00 excluding postage we will allow you a £9.00 credit and you will only be charged £8.67 or £11.00 Instead of the £17.69 or  £21.00 Depending on your location.  Please see below.

The following Areas come under the DHL Highlands & Channel Islands and will be charged at £21.00 Per parcel over 2KG. Maximum weight 25KG 

Channel Islands, Highlands & Ireland

       

HS, IV41-IV49, IV51,IV55,IV56,KA27,KA28, KW15-KW17, PA20, PA41-PA49, PA60-PA78,PH42-PH44, ZE,IM,JE,JY,

The following Areas come under the DHL Highlands & Northern Ireland and will be charged at £17.69 Per parcel over 2KG. Maximum weight 25KG 

Scottish Highlands Northern Ireland postcodes include.

 

AB31-AB38, AB40-AB56, IV1-IV28 , IV30-IV32, IV36, IV40, IV52-IV54, IV63, KW1-KW14, PA21-PA38, PH4- PH41, PH49,PH50,BT 

 

Backorders. 

If an item is out of stock we’ll contact you either by telephone or email, giving you the option to either re-order or have the item sent on at no extra cost. Small items that are due back in stock within the next 2-3 days we’ll generally back order without a call or email. 

Refunds and Returns. 

Credit notes will be issued for goods that are returned in a saleable condition and in unopened original packaging within 30 days. We cannot except return for refunds, exchanges or gift vouchers without proof of purchase.

All goods are inspected prior to dispatch, goods damaged in transit is the responsibility of the courier. If you notice damage to the packaging then either refuse delivery or make a note on the delivery receipt and save all packaging materials and damaged products. Contact us immediately and we will file a claim on your behalf and replace or issue a credit note for damaged items. 

We deliver worldwide

 

IMPORTANT !!
Please unwrap your order immediately upon receipt and inform us of any issues you may have regarding your order.
With damaged or missing goods, we must have notice within 24 hours of delivery . We cannot accept responsibility for damaged goods after 24 hours.