Delivery 

We endeavour to dispatch all orders placed before 2.00 the same day. 

DHL for a speedy next day delivery (excluding weekends and bank holidays) and Royal mail for posting small items. 

 

 

 

 

 

To get a quotation for shipping all you need to do is as follows. Add required items to your shopping cart then, click Basket. Below the subtotal, click  Calculate shipping and enter your postcode and address details to get an accurate price for your order. Remember, orders over £75.00 are sent post free. UK Mainland only. T&C’s apply.   

You can select either Royal mail 1st and 2nd class or DHL,  next day service  ( Please note this is NOT Guaranteed Service. And does not include weekends  or bank holidays. DHL offer delivery updates so you can track your orders journey.

Free Delivery is only available within mainland  UK and DOES NOT include highlands & Islands. 

Free delivery is not available on full 25 kg lead case. Cost £32.00 

Surcharge areas (Unfortunately these areas are NOT eligible for free delivery)

However, if your order is over £75.00 excluding postage we will allow you a £9.00 credit and you will only be charged £13.36 instead of the £22.36

Please see below.

The following Areas come under the DHL Highlands & Channel Islands and will be charged at £22.36 Per parcel over 2KG. Maximum weight 25KG 

Channel Islands, Highlands & Ireland

       

HS, IV41-IV49, IV51,IV55,IV56,KA27,KA28, KW15-KW17, PA20, PA41-PA49, PA60-PA78,PH42-PH44, ZE,IM,JE,JY,

The following Areas come under the DHL Highlands & Northern Ireland and will be charged at £22.36 Over 2 kilos. Maximum weight 25KG 

Scottish Highlands Northern Ireland postcodes include.

AB31-AB38, AB40-AB56, IV1-IV28 , IV30-IV32, IV36, IV40, IV52-IV54, IV63, KW1-KW14, PA21-PA38, PH4- PH41, PH49,PH50,BT 

Backorders. 

If an item is out of stock we’ll contact you either by telephone or email, giving you the option to either re-order or have the item sent on at no extra cost. Small items that are due back in stock within the next 2-3 days we’ll generally back order without a call or email. 

Refunds and Returns. 

Credit notes will be issued for goods that are returned in a saleable condition and in unopened original packaging within 30 days. We cannot except return for refunds, exchanges or gift vouchers without proof of purchase.

All goods are inspected prior to dispatch, goods damaged in transit is the responsibility of the courier. If you notice damage to the packaging then either refuse delivery or make a note on the delivery receipt and save all packaging materials and damaged products. Contact us immediately and we will file a claim on your behalf and replace or issue a credit note for damaged items. 

We deliver worldwide

If you can’t get a shipping rate for your order. Please send  me an email, and I’ll be more than happy to work out a shipping quote for you.  

 

From 1 January 2021,  the United Kingdom (UK) is no longer a member of the European Union (EU). If you buy goods from the UK (excluding Northern Ireland) from 1 January 2021, you may incur charges that are outlined in this page.

If you buy goods for personal use from outside the EU, you may have to pay:

  • Customs Duty
  • Excise Duty
  • Anti-Dumping Duty
  • Countervailing Duty
  • Value-Added Tax (VAT). 

Note

From 1 July 2021, import VAT is payable on all goods entering the EU, irrespective of their value. The VAT relief for consignments of €22 or less was removed from 1 July 2021. VAT will always be collected, irrespective of the amount due. If you ordered goods valued at €22 or less before 1 July 2021, that arrive after that date, you may have to pay VAT.

Imports from the UK to Ireland are subject to a 16.9% Duty charge and a 23% Irish VAT charge is added on top.

 

 

IMPORTANT !!
Please unwrap your order immediately upon receipt and inform us of any issues you may have regarding your order.
With damaged or missing goods, we must have notice within 24 hours of delivery . We cannot accept responsibility for damaged goods after 24 hours.